Tag: Call Notes

The need!

The exact number of small businesses that hire a call answering service is difficult to determine, as it can vary depending on the industry and location. However, according to a survey conducted by Clutch in 2018, 24% of small businesses in the United States outsource their phone answering services to a third-party provider. Another study by Moneypenny in 2020 found that 79% of small business owners believed that a call answering service would be beneficial for their business. These statistics suggest that many small businesses are recognizing the value of call answering services and are willing to invest in them to improve their customer service and professionalism.

Read More